Recent Posts

Emergency Planning for Commercial Clients

2/7/2019 (Permalink)

Did you know that nearly 50% of businesses never reopen after a business interruption?  As part of our menu of comprehensive commercial services, SERVPRO of North Mobile County offers a free emergency planning utility known as the SERVPRO Emergency READY Program® (ERP).  This exclusive service offers numerous benefits for our commercial clients in the event of an unforeseen disaster.  The ERP can dramatically reduce downtime and costs associated with a water or fire loss.  How does it work?  Sales representatives provide free consultations to our clients and compile pertinent information into an easily accessible app for Apple and Android devices.  The app includes detailed information on shut offs, photos, relevant contacts and even insurance information.  At SERVPRO of North Mobile County, we are ready for whatever happens and we developed our Emergency Ready Plan (ERP) to help make sure you are ready as well! If you would like to prepare your business before disaster strikes, call SERVPRO of Northwest Mobile and ask to speak to your local sales representative.  

Businesses Back on Track Faster

2/4/2019 (Permalink)

At SERVPRO of North Mobile County, we are dedicated to helping our customers through some of the most difficult times they may face.  When your business is interrupted by water or fire damage, we know how stressful the situation can be.  We take our job very seriously and realize its not just about the cleanup.  Its about the process and its about getting your business back on track as fast as possible.  We provide 24/7 service and the fastest response times in the area.  We guarantee that:

  • You will receive a call back within 15 minutes of calling our offices to report the loss.
  • Within 1 hour a first responder will be on-site to evaluate the situation.
  • Within 3 hours a crew will be on site to begin the mitigation process.

When it comes to commercial services, we don’t just take care of fire and water either.  At SERVPRO of North Mobile County, we offer a wide range of commercial services including mold remediation, biohazard cleanup and specialized cleaning.  From standard carpet and tile cleaning to post-construction and customized cleaning packages, we offer services to fit a variety of needs.  No job is too big or too tough for us to handle!

Cause and Effect

12/27/2018 (Permalink)

When you experience water damage in your home, it is important that you call in a qualified, professional mitigation company to properly handle the damage.  Although it may look like something that you can easily handle yourself, there are hidden damages that can show up over time and have far reaching consequences.  A little hidden moisture underneath flooring or behind the walls can easily create a domino effect of damage, such as buckling floors or even mold.  It is important to also note that your insurance company may not cover those ensuing consequences if the water damage wasn’t properly mitigated by a qualified and licensed restoration company.  At SERVPRO of North Mobile County, all of our team members have undergone extensive training and are IICRC certified in the all areas of water damage mitigation.  In addition to IICRC training, we participate in continued education on both the regional and national level as part of the SERVPRO franchise network.  We are always up to date on the latest techniques and technologies to make water damage “Like it never even happened.”  We will also work directly with your insurance company to alleviate that burden and stress for you.  If you experience water damage, call the experts at SERVPRO of North Mobile at 251-633-7500.

Water Damage Culprits

12/12/2018 (Permalink)

Water damage in your home can cause unnecessary stress and expense.  Nobody wants to have to deal with a water loss, but sometimes its unavoidable.  At SERVPRO of North Mobile County, we are always Here to Help® should the unexpected ever strike your home, but we want to help you minimize the risks of that happening.  The first step is understanding what the most common causes of a water loss in a residential structure.

  • Toilets – faulty supply line/overflow
  • Washing machine – 50% caused by burst supply lines
  • Water Heaters – flush tank every six months and have inspection every 2 years
  • Plumbing lines
  • Sinks
  • Sump Pumps

If you are going on trips it is always a good idea to turn off the water to prevent major damage should anything occur while you are away.  If you do experience water damage in your home call SERVPRO of North Mobile County right away to minimize the damage.

Protecting Your Pipes

12/11/2018 (Permalink)

Although it could be 80 degrees on Christmas Day here in the South, that doesn’t mean we can forego cold weather preparation. Sure, you may think you will never need to know how to prevent frozen pipes, but weather can turn on a dime. In Mobile, it can change seasons between breakfast and lunch so, it is always better to be safe than sorry! At SERVPRO of North Mobile County, we know that the best protection is to prepare for the unexpected.  Preventing frozen pipes is easy to do and it could save you massive damage and outrageous expenses. Did you know that each year in the U. S., a quarter of a million people will have at least one or more rooms in their home affected by water due to frozen pipes? According to the Institute for Business and Home Safety, claims payments for those types of losses have totaled more than $4 billion collectively! Freezing pipes caused by cold weather is much easier to prepare for than other weather threats such as hurricanes, tornadoes, and flooding. Taking just a few simple steps can virtually guarantee that you won’t have water damage caused by frozen pipes. CLICK HERE to be taken to the Red Cross’ website for more information.

What To Do Until Help Arrives

12/10/2018 (Permalink)

Despite your best efforts to learn and implement precautions to prevent a water damage, it is often out of your control.  At SERVPRO of North Mobile County, we often talk about preparedness tips to prevent or minimize the impacts of a water loss situation.  But we also want you to understand the best ways to reduce the impacts after the damage has occurred. Before doing anything you need to make sure that the home is safe to enter.  After a catastrophic flood event there may be electrical hazards, structural safety issues and contaminated water present. However, after a water loss due to burst pipes, leaking water lines or other household causes, your first step would be to locate and stop the source of the loss. Wipe wood, furniture or other belongings to remove excess water.  If possible, place styrofoam or wooden blocks underneath furniture to prevent it from sitting in standing water. Relocated smaller contents to an unaffected area of the house. Move any rugs or floor coverings as well. At SERVPRO of North Mobile County, we guarantee that a technician will be on-site beginning work within 3 hours. Until help arrives, utilizing these tips could help you minimize costs and save contents after a water loss.  

Its All In the Name

11/13/2018 (Permalink)

Choosing a company to take care of your home is a big decision.  From insurance coverage to maintenance, pest control and remediation, you want to make sure you find the most qualified candidates to care for your investment.   Often, choosing a remediation company can be a daunting task because the decision must be made after a stressful event such as fire or water damage.   When you choose SERVPRO of North Mobile County, you have the peace of mind that comes along with the SERVPRO name.  For nearly 50 years, SERVPRO has been synonymous with remediation and restoration excellence. We have led the industry in innovation and customer satisfaction.  We follow all IICRC standards and make sure our highly trained team is always up to date in all certification areas.  SERVPRO of North Mobile County is the clear choice when the unexpected happens, but don’t take our word for it!  Check out our online reviews and see for yourself what your friends and neighbors have to say.  

Our Team

11/13/2018 (Permalink)

At SERVPRO of North Mobile County, we understand that equipment, knowledge and techniques are vital to providing great customer service.  However, none of that matters without the team to stand behind it all.  We are committed to providing our employees with ongoing education and certification opportunities to not only help them grow, but to help them provide better service to each of our customers.  Knowledge is powerful in our line of work and we are lucky to have the support of a national franchise system that has been leading this industry for nearly five decades.  This pool of wisdom allows us to draw from each other’s real-world experience and, combined with ongoing IICRC training and certification, truly gives us the leading edge.  If you experience a fire or water damage, call SERVPRO of North Mobile County.

We Have Seen it All

11/13/2018 (Permalink)

When it comes to handling water damage in the Mobile area, nobody has more experience than SERVPRO of Southwest Mobile.  Our experience means that we have seen it all and handled it all.  From minor water damage from leaking pipes to full-fledged weather-related flooding situations and even catastrophic hurricane recovery, we have done it all.  No job is too large or too complicated for our highly trained team to handle.  Each one of our team members have been IICRC certified in water restoration and they are driven by our unique customer service principles.  We understand that a water damage can be a traumatic experience, no matter the size.  We have set procedures and systems in place to ensure we make the process as stress free as possible for our customers.  At SERVPRO of North Mobile County, it isn’t just about cleaning up.  It’s about caring for and helping everyone that calls on us.  If you experience a water loss in your home, give us a call at 251-633-7500.   

Fast Response

11/13/2018 (Permalink)

When you are standing ankle deep in water in your home, you need help and you need it now!  At SERVPRO of North Mobile County, we are committed to providing you with the fastest response times available!  As part of that commitment, we have developed our own policies and procedures to ensure that you are taken care of in a timely manner.  We have set in place our 30/1/3 rule to guide our response and honor our quick service pledge.  This rule means that you will receive a call back within 30 minutes of the initial call reporting the loss.  Within an hour, one of our First Responders will be on-site to evaluate the situation and develop a treatment plan for your home.  Finally, within 3 hours, our crews will be on-site to begin the mitigation process.  When you call SERVPRO of North Mobile County, you know you will receive the fastest service possible when you need it most!